Booking & Capacity Management

Booking and Capacity Management Without the Complexity

Manage class schedules, member bookings, and venue capacity in one place. Online bookings, membership plans, and attendance tracking — with transparent AUD pricing.

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The Challenge

The Reality of Running a Class-Based or Venue Business

Running a fitness studio, wellness centre, or venue means managing schedules, bookings, payments, and people simultaneously. The tools most businesses start with weren't built for this combination.

Bookings come in from too many places.

Phone, email, Instagram DMs, walk-ins. There's no single source of truth for who's coming to which class, and overbookings happen when the schedule isn't updated in real time.

Membership and attendance aren't connected.

Your membership records are in one system and your class bookings in another. There's no easy way to see if a member has used all their sessions or if they're overdue for renewal.

Class changes mean manual notifications.

When an instructor is sick or a class is cancelled, someone has to individually contact every booked client. It's time-consuming and things get missed.

Payments and bookings are disconnected.

You're taking payment separately from booking. Reconciling who's paid, who's on a plan, and who owes money takes time every week.

Pricing that climbs as you grow.

Many platforms scale their fees with your membership size. As you grow, your software cost grows with you — regardless of how complex your operation actually is.

HOW HYKMAH SOLVES THIS

We Recommend Fitstream

Fitstream brings your class schedule, member database, bookings, and payments together in one system. Manage your timetable, track attendance against membership entitlements, and collect payments — without stitching together separate tools for each part of your operation.

Online Bookings — Clients book from a browser or mobile without downloading an app. Bookings update the schedule in real time across every channel they come from.
Membership Plans — Create plans with different session entitlements, durations, and pricing in one system. Attendance tracked automatically against each member's plan — no manual session counting.
Waitlist Management — When a class fills, the next person on the waitlist is notified automatically when a spot opens. No manual list, no one to call.

Attendance Tracking — Mark attendance per session and see which members haven't been in recently. Identify at-risk members before they lapse without running a separate report.
Instructor Management — Assign instructors to classes, track their schedule, and manage substitutions from one view. Class changes reflected immediately without manual notifications to every booked client.
Payment Collection — Collect payments at booking or on a recurring cycle without chasing manually. Payments tied directly to the booking record — no separate reconciliation each week.

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Who This Is For

Built for Studios, Centres, and Class-Based Venues

Fitness Studios

Gyms, PT studios, and group fitness operators managing class timetables, membership plans, and instructor schedules.

Yoga and Pilates Studios

Class-based studios with recurring bookings, casual drop-ins, and pack or membership entitlements to track.

Wellness Centres

Multi-discipline centres offering classes, appointments, and recurring memberships across different practitioners.

Martial Arts and Dance Schools

Term-based or ongoing programmes with grading, attendance tracking, and family membership structures.

WHAT TO LOOK FOR

What Good Booking and Capacity Management Software Actually Does

What matters

Without Hykmah

With Fitstream

Scheduling and bookings

Separate tools for timetable and bookings, manually reconciled

Schedule and bookings in one system — a class change updates availability instantly

Membership and attendance

Session packs tracked manually, disputes when counts are wrong

Attendance tracked automatically against each member's plan entitlemen

Waitlist management

Manual list, someone notifies the next person when a spot opens

Automated waitlist — next person notified immediately when a booking is cancelled

Payment collection

Separate payment tool, manual reconciliation against bookings

Payments collected at booking or on a recurring cycle, tied to the booking record

AUD pricing

Per-member scaling in USD

Flat AUD pricing that doesn't grow with your membership count

See How Fitstream Meets These Standards

Eventora

Event ticketing and check-in for workshops, retreats, and larger one-off events beyond regular class scheduling

View Eventora

Membrify

Membership management for organisations that need a full member lifecycle beyond class bookings — associations, clubs, and multi-programme venues

View Membrify

Same platform, same data, no integration project.

What is Fitstream?

Fitstream is booking and capacity management software for fitness studios, wellness centres, and class-based businesses. It manages class scheduling, online bookings, member records, attendance, membership plans, payments, waitlists, and instructor management in one platform.

How much does Fitstream cost?

Hykmah plans start from free, with paid tiers at $50 and $350 AUD/month. Fitstream is available across these tiers with different inclusions at each level. See the full Fitstream product page for current tier details and inclusions.

Can clients book from their phone?

Yes. Fitstream's online booking is mobile-friendly. Clients can browse class timetables, book sessions, and manage their memberships from any device without downloading a separate app.

Does Fitstream handle memberships and classes?

Yes. Fitstream manages both class schedules and membership plans in one system. Members on different plans have different booking entitlements, and attendance is tracked automatically against their membership.

What's the difference between Fitstream and Eventora?

Fitstream is designed for ongoing class scheduling, memberships, and regular bookings. Eventora is designed for ticketed one-off events with seating, check-in, and capacity management. The two work together on the same Hykmah subscription.

Can I manage multiple locations?

Multi-location management is available on higher Fitstream tiers. Each location can have its own schedule, instructors, and capacity settings while being managed from one account. See the Fitstream product page for tier details.

Can I migrate from my current system?

Data migration support is available. Contact our team for assistance importing member records and booking history from other platforms.